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JUMP Probe

Cracking the Digital Customer Engagement Code

A great UX is one that must lead to a great customer experience. Great digital customer experience must always drive high customer engagement.

Introducing, JUMP Probe. A behaviour science-based remote diagnostic for digital customer journeys. Goes beyond technology fixes, beyond aesthetic fixes. Dives deep into which behaviour heuristics and biases your journeys violate.

What is keeping that customer from being truly engaged?

JUMP in.

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Behaviours That Mean Business

Curating stories about human behaviours and their impact on business

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