Who We Are
Being happy is a core human need.
Your customers and your employees deserve all the happiness you can deliver to them.
Happy humans tend to be more engaged, are great brand ambassadors, more forgiving overall and tend to contribute more.
This simple truth is what created Terragni Consulting and has propelled us in the decade that we have been in business as a strategic solution organization.
We like to be known as “The Human Engagement Company”
Headquartered in India, in the vibrant and scholarly city of Pune, we solve and implement some of the most complex human engagement strategic challenges that organizations face.
Just as in our name, “Terra -Latin for Earth and “Agni”-Sanskrit for Fire, our solutions are creative, inter-disciplinary, connecting seemingly disparate dots and detailed.
Our implementation is grounded, rigorous, in touch with reality and connected to hard-nosed business outcomes.
The more complex the challenge, the more we like to get our hands onto it.
(After adding $ 35 Million to fresh revenue or shaving off $10 Million off costs, our customers too tend to agree !)
Look forward to talking to you,
after all ;
Everybody deserves to be happy!
Mr. Suhas Baxi
MANAGING DIRECTOR AT
KONECRANES, SOUTH ASIA
Indian Multinational, Fastest Growing Steam Engineering Solutions Provider
The customer experience findings are very insightful & the recommendations are extremely relevant.
These will form the foundation for our “5-year” go-forward strategy this year
Indian multinational, rated amongst the top-5 best places to work
They have also helped us in refining our people processes especially in areas of sourcing and on- boarding
….differentiate them from other Consultants .. is their involvement in the project and sincerity.
Swedish Fortune 1000 Multinational
Terragni consultants have an open mind.. they are professional, open to suggestions & changing agenda as per the project needs. I would be happy to work with them again as they give a fresh view, are very reflective, service-oriented & capable.
The Terragni team are passionate believers in the subject of Value through Customer Experience. This was evident when they came on board to work on a project with us. This was a new product variant in a new segment. They were quick to understand the dynamics, delivered on time.
Their follow up to ensure that the recommendations are correctly incorporated into our strategy was impeccable. It was a pleasure to work with this team and would be glad if an opportunity presented itself again.
The India Patient Experience study conducted in collaboration with Indian Chamber of Commerce(ICC) and CRM Academy of Asia, is a
unique, first of its kind on the state of patient experience in India.
Dr. Anil V. Pillai, Director Customer Engagement shares how Neuro Science explains the impact of Customer Effort on perception of experiences.