






The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
bigger share
Grow your wallet share
Customers pay more for frictionless and painless experiences. Unlock cross-sell and up-sell opportunities by eliminating effort from your customer journeys.
That’s how the world’s largest material handling equipment company drove wallet share from services.
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
Increase retention possibilities
Align with customer contexts with a deep understanding of human behaviour. Neuroscience and behavioural science based insights to help you respond to customers, resolve problems and stay relevant.
How did one of India’s largest services see close to 30% increase in customer retention?
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
Create engaged customers
Customers like it easy. Know what creates barriers and complexity in customer experiences. Do away with friction. Deliver experiences that meet the desired expectations of your customers (and your business outcomes).
Want to know how the world’s 2nd largest insurer reduced churn by 20%?
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
Boost customer acquisition
Gain new customers by doing only what you can. Deliver extraordinary customer experiences as a competitive differentiator.
That’s how India’s 5th largest bank became the most preferred premium banking brand.
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
Cultivate a customer-centric culture
Put the customer at the heart of everything that you do. Create behaviours, metrics and processes that encourage customer centricity. Engaged employees that deliver business outcomes.
Global leader in industrial coatings grew revenue by 2x
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
Complex hiring simplified
With unique assessments, non-conscious insights and over a decade of experience across fields, we find the right fit for your organisation. Handholding with onboarding for quicker delivery of candidates.
Successfully appointed 200+ leaders across 12+ industry segments.
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
The
Human Engagement
Company
Coaching high performing and high potential leaders
We shift behaviours for an ever-lasting impact. Partnering with leaders in a thought provoking and reflective process that inspires them to maximize their personal & professional potential.
200+ leaders and 15+ teams coached with 17+ behavioural shifts







bigger share
Grow you wallet share
Customers pay more for frictionless and painless experiences. Unlock cross-sell and up-sell opportunities by eliminating effort from your customer journeys.
That’s how the world’s largest
material handling equipment company drove wallet share from services.
Increase retention possibilities
Align with customer contexts with a deep understanding of human behaviour. Neuroscience and behavioural science based insights to help you respond to customers, resolve problems and stay relevant.
How did one of India’s largest services see close to 30% increase in customer retention?
coming back
for more
Create engaged customers
Customers like it easy. Know what creates barriers and complexity in customer experiences. Do away with friction. Deliver experiences that meet the desired expectations of your customers (and your business outcomes).
Want to know how the world’s 2nd largest insurer reduced churn by 20%?
Boost customer acquisition
Gain new customers by doing only what you can. Deliver extraordinary customer experiences as a competitive differentiator.
That’s how India’s 5th largest bank became the most preferred premium banking brand.
Cultivate a customer-centric culture
Put the customer at the heart of everything that you do. Create behaviours, metrics and processes that encourage customer centricity. Engaged employees that deliver business outcomes.
Global leader in industrial coatings grew revenue by 2x
Complex hiring simplified
With unique assessments, non-conscious insights and over a decade of experience across fields, we find the right fit for your organisation. Handholding with onboarding for quicker delivery of candidates.
Successfully appointed 200+ leaders across 12+ industry segments.
the best
Coaching high performing and high potential leaders
We shift behaviours for an ever-lasting impact. Partnering with leaders in a thought provoking and reflective process that inspires them to maximize their personal & professional potential.
200+ leaders and 15+ teams coached with 17+ behaviour shifts
The Human Engagement Company
Create tangible business outcomes with Customer & Employee Engagement. We use a unique mix of our Sensemaking methodology and Behaviour Science to help you unlock opportunities.

EXECUTIVE DIRECTOR (APAC)
WORLD’S TOP 3RD CONSUMER ELECTRONICS BRAND
The Human Engagement Company
Create tangible business outcomes with Customer & Employee Engagement. We use a unique mix of our Sensemaking methodology and Behaviour Science to help you unlock opportunities.



EXECUTIVE DIRECTOR (APAC)
WORLD’S TOP 3RD CONSUMER ELECTRONICS BRAND
What Outcomes Can Terragni Deliver?
₹1479 Cr.
Additional Revenue
Financial Services
₹1440 Cr.
Additional Revenue
Insurance
₹342 Cr.
New Product Revenue
Manufacturing
₹270 Cr.
Additional Revenue
Channel
₹121 Cr.
Laggard Product
Growth Agribusiness
₹111 Cr.
Reduction in Cost
of Service Banking
Featured Articles
Customer Speak A dash of social proof
Terragni Asks The Right Questions For Robust Insight
Why Choose Terragni?
Terragni Creates A Turning Point
Learning from Terragni
The Collaborative Nature of Terragni
The Terragni Approach
The customer experience findings are very insightful & the recommendations are extremely relevant.These will form the foundation for our “5-year” go-forward strategy this year.
Terragni consultants have an open mind.. they are professional, open to suggestions & changing agenda as per the project needs. I would be happy to work with them again as they give a fresh view, are very reflective, service-oriented & capable.
They have also helped us in refining our people processes especially in areas of sourcing and on- boarding differentiate them from other Consultants is their involvement in the project and sincerity.
Recognition A touch of Halo Effect


