Toolkit

Terragni deploys a unique combination of neuroscience, data science, and behaviour science to solve complex challenges. Our globally awarded frameworks and industry-proven models are used by organizations across insurance, banking, lending institutions, healthcare, retail, auto, manufacturing, and consumer goods.

• “Effort Assessment Score (EAS)” for customer and distribution channel friction and sludge.
• “Effort Assessment Score (EAS)” for employee friction and sludge.
• “The Purposeful Manager” to assess and address the focus and energy a leader brings to her/his role.
• “Market Responsiveness Index (MRI)”, to assess how customer-centric is your organizational culture and teams.
• Terragni Experience Grid (TEG), a template that prioritizes organizational focus areas and resources towards implementing engagement initiatives.
• Terragni Experience Assessment (TEA), to assess the comprehensive customer and patient experience being delivered by your organization.