6 Reasons To De-Sludge The effort that employees have to put in to accomplish tasks with levels of approvals, complex processes and regulations overwhelm them. Hinders productivity Misaligned KPIs and too much red tape act as barriers to acting in the best interest of the company. Holds Back Empowerment Unaligned goals and unsaid expectations of teams make it difficult for them to collaborate. Blocks Collaboration Sludge means time and money wasted on inefficient or obsolete processes. Creates Waste Employees disengage when processes and regulations are too painful. Causes Attrition Employees find it difficult to do what’s best for customers when internal sludge hinders their creativity and empowerment. Impedes Customer Centric Culture © Terragni consulting (P) ltd Private and confidential not to be circulated without prior authorisation
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