Outcome #3 Avoid spray-painting solutions. Get laser focused, Reduce cost to serve by knowing exactly which processes and touchpoints are causing leaks, why, where and for which customer cohort. Be penny wise World’s top 3rd personal computing device manufacturer saves 12% on services costs Y-o-Y. © Terragni consulting (P) ltd Private and confidential not to be circulated without prior authorisation
RkJQdWJsaXNoZXIy MTQ3NDgzMg==