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Terragni Insight Series 2023

For leaders on the growth path.
For those who believe in removing complexity and creating ease for their customers.
Friction is the effort and the painful barriers that keep you and your customers from achieving your desired outcomes. Customer friction adversely impacts everything in a business: retention, loyalty, acquisition, engagement, and revenues. A morning about eliminating Friction and creating growth.
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Behaviours That Mean Business

Curating stories about human behaviours and their impact on business

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