People & Employee Engagement
Executive Search
Executive Coaching
Industry
- Diversified family managed group, B2B business, global footprint.
Problem
- Facilitate building of leadership capabilities within the finance controller to be ready to take over the CFO role within 6 months.
Tools
- Strengths based approach, Results Coaching Framework, 360 feedback.
Results
- Achieved the goal thereby saving cost of time, money and immediate effectiveness.
- Nullified the risk of cultural fitment and acceptance of a new hire.
- Achieved the diversity objective in a leadership role for the organization.
Development Centre
Industry
Indian multinational, Auto component, B2B.
Tools
Competency definitions, Qualitative data analysis, Custom designed assessments, Coaching conversations.
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Problem
Baseline key competencies of the 180 middle managers to identify high potentials and custom design development with the objective of building a high performing, agile managerial team.
Results
Identified hi potentials, designed their individual development plans.
Identified key competency gaps within managers across the organization leading to a change of learning content and learning methodologies.
Direct impact observed on employee engagement scores and key performance indices (KPIs) of managers.
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Customer Centric Culture
Industry
- Global Multinational, Leader In Office Automation Products and Services, B2C.
Problem
- Prepare the service organization to think and operate as a full-fledged profit centre.
Tools
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Qualitative data analysis, Custom designed assessment centre, Customer Centricity Frames, Depth interviews, Coaching conversations.
Results
- Impacted the delegation of authority metrics to deliver higher empowerment to the frontline and middle management.
- Delivered structured frameworks for cross-functional collaboration.
- Recrafted the service offerings with segmented pricing.