© Terragni consulting (P) ltd Private and confidential not to be circulated without prior authorisation She starts small: health insurance. A warm-up. Instead, 45 minutes in, she’s still stuck between “room rent capping” and “co-payment clauses.” IVR loops. Websites dodge. No human explains. "I just want to know what’s best for my diabetic father. Why is that so hard?" One policy. One hour. Still no clarity.
RkJQdWJsaXNoZXIy MTQ3NDgzMg==