© Terragni consulting (P) ltd Private and confidential not to be circulated without prior authorisation 9:00 AM. Saturday. Priya logs in. She’s done the math. She knows the product types. All she needs is clarity. Upgrade her parents’ health cover Secure a personal loan Redeem a small part of her mutual fund By lunch, she expects a roadmap. What she hits instead: fog, fragmentation, and fatigue.
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