Client Background Challenge Objective What We Did Strengths Opportunities Solutions Sample Business Outcomes Frictionless experience for standard services High visibility service provisioning; differentiated based on application criticality & down-time impact Service journeys re-designed with context appropriate digitalphysical delivery mechanism TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Digitally delivered value added services: Proactive and preventative information services to boost Servitization, enhancing life and productivity of asset through A) Equipment performance and usage data B) Audits for quality and compliance across the lifecycle C) Training for effective usage and critical support
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