TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Client Background Challenge Objective What We Did Strengths Opportunities Barriers Solutions Business Outcomes Eliminating Sludge for customer centricity Creating cohesive customer centric teams consisting of 30 members from Technical service, Application engineering, Quality, Production, Supply chain, Finance, HR, Commercial, Sales (two Business Units) Differing cultural contexts within the organization leading to employee disengagement and attrition
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