Client Background Challenge Objective Framework What We Did Barriers Business Outcomes TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Improved revenue from out of warranty servicing. Enhanced revenue through sales of genuine spares and company authorized accessories. ⬆Enhanced ranking of 2 of the 3 bottom performing dealerships. ⬇Reduced internal Cost of Service due to elimination of re-work. Enhanced Customer Connect especially for the emerging TGs, as evinced from spurt in high propensity to recommend amongst these TGs.
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