Client Background Challenge Objective What We Did Strengths Opportunities Barriers Solutions Business Outcomes Fully aligned towards a Services Led Future High clarity on “functional” requirements of making “Services” a Success Team committed to make this transition Building blocks of the customer culture mindset sufficiently present Incentivisation by KPIs, variable compensation program well accepted ️ Internal communication mechanism highly effective TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL
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