A Terragni Case Study Coaching for Shifting Behaviours TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL
TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Top 2 Off-highway machinery and heavy equipment manufacturer Employees in India Plants 8 5500+ 700+ Dealers
TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Creating new habits, making the change last Within identified High Potential Leaders from R&D, Marketing, Operations, Quality, Supply Chain, After Market, Service and Sales
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Strengthening select competencies for high performance: Strategic thinking, Forward thinking, Thinking and working beyond boundaries Adopting key behaviours towards readiness for the next position: Building relationships, leading change, influencing, delegation Changing a set of behaviours that come in the way of personal growth: Abrasiveness, Acting courageously, recognizing and resolving differences, creating trust TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Inputs: 360 feedback, Stakeholder Feedback and Self Assessment One on One Coaching Sessions, once a month for a year 3 Goals per leader (2 professional and 1 personal) Periodic reviews with stakeholders on progress, perceptible change TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Frameworks TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Results Coaching Friction – Motivation Nudges Habit Loop
TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes 01 Successful and grown well in the organization therefore did not feel the need to change 02 Stretched for time 04 Low intrinsic motivation to shift 03 Resistance towards self introspection and fear of loss of identity
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Cues (tools and techniques customized to each leader) Self reflection through journaling Impactful communication (listening, closing the loop, solution focus) Made it simple, made it easy (Art of coaching conversations) Nudges TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Motivations TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Social proof Bite size: Early wins Role Models: The Hero Effect Mentors Purpose aligned to identity
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Coachee speak TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Head of Quality: “Executive coaching Journey…is very interesting and insightful for me. These coaching sessions mainly impacted in terms of understanding the within self for managing people of different behaviors. It is positively impacting in learning new skills…. I could feel change in my way of dealing with people and managing emotions to ensure thoughtful responses. Specific things that I liked most during coaching sessions is --- - your encouragement to me for thinking beyond normal way. - Your acknowledgement for doing right things at right time. - Uncovering unused part of brain and exploring / experimentation on new skills. I am confident of reaching my development goals under your coaching.”
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Coachee speak TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Zonal Sales Head My learnings: I am able to get the team alignment faster, I am getting some time to focus on strategic and long term initiatives, I am able to handle uncertainty in day to business, better than before. R&D Head My manager shared that I improved Handling risk and I felt that I greatly improved my ability to handle the fear of failing. Another area where coaching helped me is in understanding relationships – others perspective, New techniques that that I adopted to evaluate the relationships (bird’s view, mirroring)
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Coachee speak TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Operations Head: “Goal Setting was a very effective session and I am glad that we could take goals for business as well as self-development. Big thank you for your coaching on production planning for wheat season. Even though this was not part of designed goals we included this as part of our discussion and linked it to my personal developmental goal of being assertive, acting courageously and listening.”
Client Background Challenge Objective What We Did Barriers Solutions Opportunities Outcomes Coachee speak TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Head of Marketing This coaching experience came to me just at the time when I needed it the most. Coach made me think and find for myself what went wrong, what are the corrective measures. When I started following the plan I could see the changes around me, how people perceiveme…. This coaching experience….makes one think and find the answer for oneself…aided by somebody who can prompt you to think and clarify jumbled thoughts.
Thank You dipti@terragni.in +91 895 698 2522 TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL
India London Bucharest www.terragni.in www.buyerbrain.com TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL
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