(BLI) Driving Persistency in Life Insurance

Client Background Challenge What We Did Strengths Barriers Opportunities Solutions Business Outcomes TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL 1 2 3 Phenomenological in depth interactions for episodic recall. One-on-One in-depth interactions, 50 hours of interview transcripts Qualitative Insights 1TB worth transaction data of a 3 Year Time Span Released to 10,00,000 rural customers, in 4 Indian languages over 6 weeks, testing: Trustworthiness, Touch Points Interaction Friction, Redemption Insights Quantitative Insights Consumer Neuroscience Based Widespan Assessment

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