Driving Persistency in Life Insurance

Client Background Challenge Objective What We Did Strengths Opportunities Solutions Business Outcomes TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL 1 2 3 Phenomenological in depth interactions for episodic recall. One-on-One in-depth interactions, 50 hours of interview transcripts Qualitative Insights 2 lakh+ Records – 3 Years Time Span Released to all the customer online studies testing: Trustworthiness, Touch Points Interaction Friction, Redemption Insights Quantitative Insights Consumer Neuroscience Based Widespan Assessment