Driving Persistency in Life Insurance

TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Client Background Challenge What We Did Strengths Opportunities Solutions Business Outcomes Inconsistency in Premium renewal Customer retention Low Persistency rate of life insurance policies after 3/5 years of sales More than 63 % of customers are not aware or not comfortable with digital payment gateways for renewals Lack of information as a product category & financial instrument (Life Insurance)