Leading Financial Institution Goes Experiential

TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL Client Background Challenge Objective What We Did Strengths Opportunities Solutions Business Outcomes Engagement Loyalty in the premium Banking Segment ‍ ‍ Customers’ utilisation of segment specific wealth & finance management products is low and they are only utilising core banking products New customer acquisition through recommendations low despite high NPS score

RkJQdWJsaXNoZXIy MTQ3NDgzMg==