TruNorth Brochure- Terragni Consulting

TruNorth A deep probe into your current NPS program covering Alignment to business outcomes Inherent Bias in NPS assessment questionnaire Effectiveness of frequency of NPS assessment Effectiveness of schedule of administration (Time of Day, Day of Week, Day of Month) of NPS assessment Effectiveness of scoring & benchmarking Based on Behaviour Science Principles as applied to your specific industry Probe TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL 8

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