Factors Customer Satisfaction Innovation New Product Success Profit Growth Profitability Sales Revenue Growth Customer Insight ✓ ✓ ✓ ✓ Customer Foresight ✓ Competitor Insight ✓ ✓ ✓ Competitor Foresight ✓ ✓ Peripheral Vision ✓ Empowerment ✓ ✓ Strategic Alignment ✓ ✓ ✓ ✓ ✓ ✓ Cross-Functional Collaboration ✓ ✓ ✓ ✓ ✓ ✓ Links To Business Performance TERRAGNI CONSULTING (P) LTD PRIVATE AND CONFIDENTIAL
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