Terragni Consulting in collaboration with Indian Chamber of Commerce(ICC) and CRM Academy of Asia (CRMAA) conducted a nationwide study on : ‘Indian Industry -Ready for the new Indian customer?’ A study across industry segments on the readiness of Indian organizations in being customer centric. The study explored the prevalence, extent, depth and deployment of a … Continue reading “Indian Industry -Ready for the new Indian customer- A Pan India Terragni Study”

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