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Human Engagement

For Customers & Employees

Mind Share.

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Our consulting offerings combine behaviour science, consumer neuroscience, and data science for sustained business success. Crafted with a decade of experience partnering with the world’s top companies, they’re created to make significant impact with just a sprinkle of magic.

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Behaviours make us who we are.
Bite sized articles, videos and interviews about the influence of behaviours in business and beyond. Join 3,500+ leaders who use science to shift behaviours.

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Customer Speak

A dash of social proof

As Seen In

A pinch of authority bias

Challenges in Customer Engagement

Dr. Anil Pillai, Times of India (August 9, 2022)

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A Pune company helps clients increase profits by harnessing emotions of employees, customers

The Indian Express (June 14, 2022)

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Terragni Consulting and CXPA honors the exemplary work in the field of Customer Experience

CXO Today (October 7, 2022)

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Twitter fiasco: Experts discuss workplace management ethics to avoid mismanaged hiring and firing

The Free Press Journal (December 10, 2022)

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‘Reframe crop insurance contract to rope in more farmers for PMFBY’

The Hindu- Business Line (December 6, 2022)

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Will restaurant retail bounce back as the most preferred mode of shopping?

Richa Bhagwat, ET Hospitality World (December 22, 2022)

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Here’s what takes the fun out of shopping, and no, it isn't the price tag

Business Insider (Jan 23, 2023)

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Banking, insurance customers struggle to navigate digital modes: Survey

ET BFSI (February 8, 2023)

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In the digital era, consumers grappling with lack of human connect, says study

Financial Express (February 7, 2023)

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Recognition

A touch of Halo Effect

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